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Transform Employee Experience
In today’s fast-paced business environment, employees are overwhelmed with constant interruptions, from service requests to troubleshooting issues. With 47% of employees failing to access the information they require, and knowledge workers spending over 29% of their workweek searching for critical data, it is evident that organizations require smarter solutions to improve operations and increase employee productivity.
Join us for a transformative session hosted by SymphonyAI in partnership with Bahwan CyberTek. Discover how SymphonyAI's cutting-edge Apex Enterprise IT Copilot, powered by generative AI, is transforming how businesses support their employees. By employing AI to automate regular processes, deflect service calls, and improve support services, the Copilot allows your organization to go beyond time-consuming issues and focus on what actually matters: driving growth and innovation.
Discussions & Sessions
Transforming the Employee Experience with Copilot
Speaker: Vijaya Shanker, Executive Vice President, CTO, SymphonyAI
Agentic AI is reshaping the way enterprises support their employees and customers. Discover how integrating AI-powered Copilot can streamline everyday employee services, allowing your team to concentrate on impactful work rather than solving problem. Join this session to explore practical applications and gain insights on leveraging AI to enhance productivity, engagement, and satisfaction across your workforce.Attend this session to learn how you can achieve these impactful benefits
- 50% faster resolution of service requests using generative AI
- 65% automation of service requests
- 35% deflection of service requests and routine incident reports
- 2X increased efficiency in managing operations.
Accelerating Digital Transformation with AI-Powered Managed Services
Speaker: Jiten J Sil, Vice President, MEA Region, Bahwan CyberTek
AI-powered managed services are a powerful tool for accelerating digital transformation. They can help businesses to automate tasks, improve efficiency, and gain valuable insights from their data. In this session, we will explore how AI-powered managed services can be used to drive digital transformation in a variety of industries.
Key Takeaways:
- Learn how AI Copilot helps speed up regular troubleshooting and resolves.
- Discover the important AI-driven metrics—including automation and deflection—that will enhance both staff and consumer experiences.
- Gain insight into AI techniques for increasing agent productivity and optimizing corporate value.
- Explore real-world examples of SymphonyAI Apex Copilot revolutionizing employee service management.
Who should attend?
- CIO, CTO, Presidents, VP IT
- General Managers, Head of IT and other IT Leaders
Why Attend?
In today’s competitive environment, maximizing employee productivity and transforming the employee experience is paramount. By attending this session, you will:
- Accelerate Problem Resolution: Empower your team with faster solutions and smarter IT management that saves time and reduces frustration.
- Enhance Productivity: AI tools like the SymphonyAI Apex Copilot automate repetitive tasks and free up your team to focus on strategic initiatives, ultimately improving overall business performance.
- Increase Operational Efficiency: Achieve up to 2X efficiency in managing operations, resulting in better resource allocation and smoother workflows across your organization.
- Transform Employee Experience: With faster service resolutions and proactive support, your employees will experience a more seamless, less disruptive work environment—leading to higher satisfaction and engagement.